Information about Heidelberg Electronic Document Delivery (HEDD)
Users
All members of the regular academic staff of the University of Heidelberg and of the Medical Faculty of Mannheim are entitled to use our HEDD service. For student helps (whether graduated or not) or students HEDD is not available.Registration
To get an access to the service it is necessary to register with our loan system. Please turn to the loan services in the Main Library or in the Branch Library Neuenheim. As a member of the Medical Faculty of Mannheim you register in the Medical-Scientific Library. Together with your registration you will get a library card. It contains your user number. In addition you will get a personal password. Both are needed to get access to HEDD. Besides, the library card is required in order to check out items, to order items from the closed stacks (via our electronic catalog HEIDI ) and to use other electronic services of the library such as databases and electronic journals (E-Journals).-
Charges
The HEDD service is free. We reserve to introduce fees later. -
Ordering
You can order articles from journals and books (Festschriften, conference proceedings, article collections) held in the University Library or in Mannheim Medical-Scientific Library and articles from journals held in Mannheim Medical-Scientific Library. Please note: articles from the E-Journal or E-Book pool of our local library system cannot be ordered through HEDD (see Digital Library). An order can be placed from every work station with Internet access. To place an order, search for the journal or book title (not for the article itself!) in our Online Catalogue HEIDI. If the journal or book is held by one of the participating libraries, the full-title display contains a link/button to our HEDD service. By clicking on the button you will get the HEDD order form. In addition some of our databases (e.g. Medline) offer a local holdings link to start a search for the journal title in HEIDI. -
E-Journals and E-Books
Information and access to the Digital Library. -
Delivery time
We try to deliver articles as quickly as possible within 24 hours up to 72 hours. The delivery time depends mainly on the location of the holdings in our library. A part of our periodical holdings and the books circulate and may not be available in time. A longer delivery time should be taken into account. The order form provides a field for your E-Mail address. We will inform you through electronic mail if we cannot deliver or if we will deliver late (see reservations). -
Reservations
A part of our periodicals and the books circulate and may not be available every time. The order form provides a field to place a reservation. The actual delivery time depends on the loan period. If you place a reservation we will inform you about the expected and the actual delivery time. -
Size / amount
The number of orders that can be sent on demand per customer is restricted to 10 orders a day. This is necessary to organize our work stations and library staff. -
Delivery
Your document can be retrieved by clicking on the link "Account / Kontoabfrage" on http://hedd.ub.uni-heidelberg.de/lea/. The order form provides a field to fill in your email address. Upon indication of your email address we will send the direct link where you can find your document on our server. A delivery of your document through mail as well as the delivery of your document for direct printing is possible, too. Due to copyright reasons we have to delete documents from our server - 6 days after delivery/sending - 2 days after retrieval -
Technical requirements
To use our HEDD service you need a browser. (We recommend Firefox.) To get a perfect presentation of special characters your client should use character set ISO -8859-1 ( ISO -Latin-1). -
Software to download
Programs for viewing, printing and converting. -
Frequently asked questions
Please check our list of frequently asked questions. -
Contact
Send your ideas and criticism via E-Mail. We try to answer immediately. Personal contacts are:- University Library Branch Library Neuenheim:
Marion Krüger
E-Mail
Phone: 06221/54-6140 or 4278 - University Library Main Library:
Daniela Zeh
E-Mail
Phone: 06221/54-2587 - Medical-Scientific Library Mannheim:
Volker Braun
E-Mail or
EDD Medizinisch-Wissenschaftliche Bibliothek Mannheim
Phone: 0621/383-3711
Fax: 0621/383-2006
- University Library Branch Library Neuenheim: